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Frequently asked questions

ACCOUNT

How do I create an account?

Follow these steps:

Go to Bazaraki.com
Click Sign in and register
Enter your phone number, tick the Terms and Conditions box and click on the available options to Sign in
Enter the verification code you receive via SMS, WhatsApp, Telegram or another messaging platform

Note: In some categories, additional verification is required before posting ads.

Why do I need to verify my account?

Account verification helps keep Bazaraki safe and reliable for everyone.

Some categories require account verification before posting ads
It helps minimise fraud and misuse of the platform

Note: Verification requires submitting an ID or passport through the Yoti platform.

I am having trouble signing in. What should I do?

If you did not receive the verification code, try the following:

Make sure the phone number you entered is correct
Wait a few minutes, as the code may take some time to arrive
Check if your phone has signal and can receive SMS or messages
Request the code again
If you still do not receive the code, call +357 26022685 from the same phone number to hear the verification code

If you still do not receive the code, please contact Bazaraki support at info@bazaraki.com for assistance.

I have a landline phone number, what should I do?

If you have a landline phone number follow these steps:

Enter your landline phone number on the login page tick the Terms and Conditions box and click on the available options to Sign in
From the same phone number you entered, call +357 26022685
You will hear the verification code by voice message

Note: The call must be made from the same phone number used to request the code.

How can I update my personal details?

You can update your personal details from your account settings.

Follow these steps:

Sign in to your account
Click on your Name
Select My Settings
Go to Contact Settings

Note: If you want to change your phone number, you must first add the new number and then delete the old one.

How do I delete my account?

Follow these steps:

Sign in to your account
Click on your Name
Select My Settings
Click Delete Account
Re-enter your phone number to confirm

Note:

Once your account is deleted, it cannot be reactivated for 30 days.
Deleting your account will permanently remove your information and they cannot be recovered.

ADVERTS

How do I post an ad?

Follow these steps:

Sign in to your Bazaraki account
Click Post Ad
Select the appropriate category for your item or service
Fill in the required details for your category
Click Post an ad to submit your ad

Note:

Make sure your ad follows Bazaraki’s Terms and Conditions.
Ads that do not comply with the platform’s rules may be rejected or removed.

What types of ads are available on Bazaraki?

Bazaraki offers different types of ads depending on the level of visibility you want for your listing.

The main types of ads are:

VIP Ads are premium listings that appear first in the category. This gives your ad the highest visibility and increases the chances of being seen by potential buyers.
Top Ads appear below VIP Ads and above regular ads in the category. They provide increased visibility compared to regular listings.
Regular Ads are the standard ads that users can post on Bazaraki. These ads appear after VIP and Top Ads in the category.

Note: The pricing and duration (in days) of these options may vary depending on the category. Once your ad expires, you can activate it again to keep it visible on the platform.

Do I need to pay for my ads?

Some categories on Bazaraki are free of charge, while others may require a fee.

If a fee applies, it will be displayed before you publish your ad
You will have the opportunity to review the available options and any applicable charges before completing the posting of your ad

Note: Fees may vary depending on the category, service, or options selected for the ad.

How many ads can I post?

You can post multiple ads on Bazaraki, provided that each ad complies with the platform’s rules.

Please note:

Each ad must be for one product or service only
Duplicate ads for the same item are not allowed
Ads must be posted in the appropriate category
All listings must comply with Bazaraki’s Terms and Conditions

How do I manage my ads?

You can edit, activate, deactivate or delete your ads at any time from your account.

Follow these steps:

Sign in to your Bazaraki account
Click on your Name
Go to My Ads
Select the ad you want to manage
Choose the action you want to take:
- Click Edit to update the ad details, then click Edit the ad to save your changes
- Click Activate , check the ad details, then click Edit the ad to make the ad visible on the platform
- Click Deactivate to temporarily hide the ad
- Click Delete to permanently remove the ad

Note:

If a payment is required to activate your ad, you will be prompted to complete it before activation. You can pay using your wallet balance if the funds are sufficient, or through any of the other available payment methods
In some cases additional charges may apply due to editing an ad
All changes must comply with Bazaraki’s Terms and Conditions
If an item has already been sold, you should deactivate or delete the ad
A deleted ad cannot be recovered

Why is my ad not visible yet?

Your ad may not be visible immediately after posting for several reasons.

Common reasons include:

The ad is still under review
The ad is pending payment
There may be a temporary technical delay
The ad does not comply with Bazaraki’s Terms and Conditions

Why was my ad rejected or removed, and what can I do?

Your ad may be rejected or removed if it does not follow Bazaraki’s rules.

Common reasons include:

The ad contains misleading, inaccurate, or incomplete information
The ad is posted in an incorrect category
The ad listing duplicates another ad
The ad violates the "one ad — one product/service" rule
The item or service is prohibited on Bazaraki
The ad contains offensive, discriminatory, or inappropriate content

If your ad is declined, please review the reason provided, make the necessary changes and submit it again.

Buying & Contacting Sellers

How do I contact a seller?

To contact a seller:

Open the ad you are interested in
Use the available contact options — Call, Chat, Email or any other option provided in the ad

Note: In some categories, you may need to sign in to your Bazaraki account to access the seller’s contact details.

Payments & Services

How can I pay for a service on Bazaraki?

There are two ways to pay for services on Bazaraki.

Using your wallet balance.
You can top up your wallet at any time and use the available balance to pay for services whenever you need.
Paying during ad posting.
If your wallet does not have sufficient balance, you can pay the amount of the service directly during the ad posting process.

What payment methods are accepted?

Bazaraki supports several payment methods for purchasing services or topping up your wallet.

Available payment methods may include:

Debit or credit cards
Other available online payment methods displayed during the payment process

Note: The available payment methods and services may vary depending on the category.

What should I do if my payment was successful but my service is not activated?

If your payment was successful but the service has not been activated, please try the following:

Check the status of your ad in the My Ads section.
Check your My Payments section to confirm that the payment was processed.
Wait a few minutes, as the activation may take a short time to complete
If the service is still not activated, please contact Bazaraki support via chat, email, or phone and provide the payment details.

Note: In some cases, temporary technical delays may occur while processing payments.

Safety & Reporting

How can I stay safe when buying or selling on Bazaraki?

When buying or selling on Bazaraki, it is important to take basic precautions to ensure a safe experience.

Meet the buyer or seller in person whenever possible
Avoid sending money in advance, especially to unknown users
Do not share personal details, passwords, or bank account information
Be cautious of messages falsely claiming to offer "Bazaraki Delivery Service" or payment links.
Carefully review the ad and communicate directly with the other user before completing a transaction
Avoid clicking on unknown or suspicious links
Stop communication with the user if it seems unsafe
If you have already shared your bank details or any financial information with a suspected scammer, contact your bank immediately

Note: Bazaraki does not provide delivery or payment services. All communication and transactions take place directly between users. For more information, please visit our Safety page: https://safety.bazaraki.com

How can I protect myself and report suspicious activity?

To help keep your account safe:

Do not share your verification codes with anyone
Be cautious of messages requesting personal or payment information
Report any suspicious ad by opening the ad, clicking “Complain”, and selecting the reason.
Report any suspicious user by contacting Bazaraki support via chat, email, or phone.

Note: Contact Bazaraki support immediately at info@bazaraki.com if you believe your account has been compromised.

Information