Area hospitality coordinator
- Γλώσσα: Ελληνική, Αγγλικά
Local Host. Who are we?
Local Host is a leading next-generation proptech redefining the guest experience through innovative technology, creative design and a fresh approach to hospitality. We provide modern travelers and residents with a community-driven lifestyle, offering a smarter, better way to stay
Local Host’s vision is to disrupt the short-term rental industry by revolutionizing the guest experience through a seamless blend of technology, design and traditional "Caring Hospitality", showcasing its essence on a global scale while empowering local communities and fostering a deep sense of belonging.
At Local Host, our team members are not just employees in a traditional model—they are intrapreneurs, integral to our journey. Each individual is empowered to think and act like an entrepreneur, driving innovation, contributing meaningfully, and building their own success story in the medium term
Job Summary:
The Area Hospitality Coordinator is responsible for ensuring the readiness and quality of listings across assigned locations. This includes overseeing housekeeping readiness, coordinating maintenance needs, and addressing guest requests or complaints. You are also responsible for being on-site when needed to ensure seamless operations, working closely with the maintenance, guest experience, and housekeeping teams to uphold high hospitality standards.
At Local Host you will:
Ensure the readiness and quality of listings by conducting on-site inspections and verifying housekeeping and maintenance standards.
Act as the primary on-ground contact for housekeeping readiness, maintenance needs, and guest requests, ensuring a seamless experience.
Coordinate with housekeeping, maintenance, and guest experience teams to promptly resolve issues and maintain high operational standards.
Monitor and address any property-related concerns, ensuring listings meet company standards before guest arrivals.
Gather feedback from guests and internal teams to identify areas for improvement and report findings to management for continuous service enhancement.
What we look for:
Proven experience in guest services or similar role
Exceptional customer service skills
Able to work under pressure
Guest focused
Flexibility
Strong problem-solving abilities with a focus on customer satisfaction.
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