Risk and fraud manager
Our client is a leading provider of turnkey gaming platform solutions, offering fully tailored services for the online gaming industry. They deliver end-to-end support—including platforms, operations, and player management—helping partners build, grow, and scale their brands with advanced technology and expert guidance. They’re currently looking for a motivated and dynamic Risk and Fraud Manager to join thier development team in their Limassol office.
Job Responsibilities
Planning and implementing an overall risk management process
Performing daily risk assessment activities that might affect the company
Perform risk evaluation and adjust the criteria used according to the company’s evolving requirements, costs, etc.
Prepare reports that quantify and establish the company’s risk levels
Keep track at all times of all main and major topics that the department is dealing with daily (KYC, Chargebacks, Fraud Rings, etc)
Provide support, guidance, assistance, and periodical training to the team members to keep them up to date with all procedures
Manage the Risk Operations team on a professional and administrative level
Supervise and monitor the work process of employees in the department
Investigating, reporting and undertaking remedial action on suspicious account transactions to protect the business from financial loss
Reviewing and processing all withdrawal requests
Report to the Head of Operations
Requirements
Proven experience in Risk, Fraud, or Compliance roles, preferably within the iGaming industry
Strong understanding of risk management processes, fraud prevention, and KYC procedures
Experience handling chargebacks, fraud detection, and suspicious transaction investigations
Previous experience in managing and leading teams
Analytical mindset with the ability to assess risk and make data-driven decisions
Ability to prepare reports and present risk insights to senior management
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills
High level of integrity and attention to detail
Ability to train, mentor, and support team members
Proficiency in Microsoft Office tools (especially Excel) and relevant risk/fraud systems
Remuneration & Benefits:
Competitive salary package based on experience
Learning & Development Program with ongoing training opportunities
21 days of Paid Annual Leave
Paid Sick Leave
Private Medical Health Insurance
Weekly complimentary lunch at the office
Unlimited snacks, coffee, and beverages
Employee discount program across a wide range of services including health & wellness, fitness, beauty, and dining
Referral Bonus Program for successful candidate recommendations
Birthday gift vouchers and celebration perks
Team-building activities and company events
Supportive, inclusive, and positive working environment
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