Personal account Sign in and register
Post an ad

Customer support agent for italian clients

Limassol, Limassol - Agios Nicolaos
Posted: 09.02.2026 17:14 Ad ID: 6245826
Location: Limassol — Limassol - Agios Nicolaos

Our client, a leading global financial services provider, is looking for a proactive and skilled Customer Support Agent to join their team. This full-time, office-based role involves supporting and maintaining relationships with Italian-speaking clients, delivering exceptional service, and ensuring a seamless customer experience.

Job Responsibilities

Provide client support via phone, email, and chat, addressing inquiries and resolving issues.

Handle requests such as account openings, data updates, and various transactions.

Collaborate with internal departments (compliance, operations) to meet client needs.

Promote products and services, identifying cross-selling opportunities.

Update the CRM system with relevant client interactions and information.

Requirements

A native Italian speaker with excellent communication skills.

Customer-oriented mindset and strong problem-solving skills.

Passionate about IT and possesses strong computer skills.

Experience in a customer service or customer relations role is a plus.

Good organizational skills and ability to multitask.

Team player with the ability to work independently.

What we offer:

Competitive salary and benefits package.

Continuous training and professional growth opportunities within a dynamic, global company.

A supportive and collaborative work environment that values diversity and inclusion.

Similar ads

  • Cafe στην αγία φύλα προσλαμβάνει shift leader - 1200 +++
    Το καφέ μας στην περιοχή Αγία Φύλα αναζητά Shift Leader για ένταξη σε δυναμική και φιλική ομάδα.Ωράριο εργασίας = Fulltime 15:00-23:00🔹 Αρμοδιότητες:Παρασκευή καφέδων (espresso, cappuccino, latte κ.ά.) και ροφημάτωνΕξυπηρέτηση πελατών με ευγένεια και επαγγελματισμόΔιατήρηση καθαριότητας και τάξης στον χώρο εργασίαςΧρήση ταμείου & λήψη παραγγελιώνΣυνεργασία με την υπόλοιπη ομάδα για ομαλή λειτουργία του καταστήματοςΠροσόντα:Προηγούμενη εμπειρία σε θέση Barista (επιθυμητή)Ομαδικό πνεύμα & υπευθυνότηταΤαχύτητα, συνέπεια και θετική διάθεση📍 Περιοχή: Αγία Φύλα🕒 Πλήρης
    Coffee, Yesterday 10:14, Limassol, Limassol - Agia Fyla
    Jobs » Customer service
  • Remote virtual assistant
    Requirements:- You're cypriot & located in Cyprus- Speak conversational EnglishTo apply: Send us a message on WhatsappDetails:We're looking for someone to be a private-representative for our Google Account and reply to messages for around 2 days (around 1 hour per day). - This job is remotePayment: 100 EUR
    Isaac, 14.02.2026 15:38, Limassol, Limassol - Mesa Geitonia
    Jobs » Customer service
  • Customer support team leader
    Our client is a globally recognised CFD and forex broker, regulated by multiple international financial authorities. Founded in Australia, the company now operates worldwide and serves millions of users across mobile, desktop, and web platforms. Its proprietary, all-in-one trading platform provides real-time market data, analysis, and advanced risk-management tools within a user-focused FinTech environment.The Cyprus office is expanding rapidly, offering strong opportunities for career growth within a collaborative and supportive team.Role SummaryOur client is seeking an experienced Customer Support Team Leader to join their Limassol office. This role involves leading and supporting a team of agents, managing escalated customer issues, and ensuring consistently high service standards across all communication channels.Job ResponsibilitiesLead and develop a high-performing EU customer support team through coaching, performance management, and skills developmentOversee daily operations while maintaining exceptional service standards and achieving KPIs including customer satisfaction, response times and resolution ratesResolve escalated issues promptly while collaborating cross-functionally to ensure compliance with company policies and regulatory requirementsBuild team capability through recruitment support, onboarding, training programs, and regular performance reviewsEngage with customers directly via multiple channels such as live chat, telephone and email, ensuring responsive and professional supportFoster a customer-centric culture that prioritizes service excellence and continuous improvementOptimize processes by analyzing performance data, updating procedures, and implementing tools that enhance service deliveryAnticipate potential challenges and proactively develop solutions to prevent service disruptionsRequirements3+ years of experience in a similar role in a CySEC or similar EU-regulated CFD/Forex broker or investment firmStrong understanding of CFD products, financial markets, and trading mechanicsExcellent leadership and people management skillsExperience managing a remote teamFluent in English, additional languages are a plusStrong analytical and problem-solving skillsProficiency in CRM systems, support tools and Microsoft OfficeCollaborative team player with ability to work across departmentsWhat You Can Look Forward To:Be part of a dynamic and multi-cultural teamCareer growth opportunities with global officesCompetitive salaryPerformance-based bonusPrivate medical insuranceEducation subsidy & fully paid study LeaveFitness membership allowance21 days of annual leave increasing every yearBirthday LeaveSick LeaveWork from Home PolicyBi-Weekly Lunch
    Golden Careers Recruitment, 10.02.2026 18:13, Limassol, Limassol - Agia Zoni
    Jobs » Customer service
  • Customer relations agent - native english speaker
    Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Native English Speaker) to join their team. In this full-time position at the office, you will be responsible for maintaining customer relationships and providing excellent service to English-speaking clients.Job Responsibilities Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions. Requirements Excellent communication skills in English, both written and verbal. Additional languages will be considered favourably.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What they offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
    Golden Careers Recruitment, 10.02.2026 15:35, Limassol, Limassol - Linopetra
    Jobs » Customer service
  • Customer support agent for italian clients
    Our client, a leading global financial services provider, is looking for a proactive and skilled Customer Support Agent to join their team. This full-time, office-based role involves supporting and maintaining relationships with Italian-speaking clients, delivering exceptional service, and ensuring a seamless customer experience.Job ResponsibilitiesProvide client support via phone, email, and chat, addressing inquiries and resolving issues. Handle requests such as account openings, data updates, and various transactions. Collaborate with internal departments (compliance, operations) to meet client needs.Promote products and services, identifying cross-selling opportunities.Update the CRM system with relevant client interactions and information.RequirementsA native Italian speaker with excellent communication skills.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Continuous training and professional growth opportunities within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.
    Golden Careers Recruitment, 10.02.2026 14:36, Limassol, Limassol - Agia Zoni
    Jobs » Customer service
  • Customer relations agent - dutch-speaking
    Our client, a prominent global financial services firm, is currently looking for a proactive and talented Dutch-speaking Customer Relations Agent to join their team. This full-time, office-based role involves managing client relationships and delivering outstanding support to Dutch-speaking customers.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Dutch, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
    Golden Careers Recruitment, 10.02.2026 13:16, Limassol, Limassol - Agia Zoni
    Jobs » Customer service
  • Customer relations agent - dutch-speaking
    Our client, a prominent global financial services firm, is currently looking for a proactive and talented Dutch-speaking Customer Relations Agent to join their team. This full-time, office-based role involves managing client relationships and delivering outstanding support to Dutch-speaking customers.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Dutch, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
    Golden Careers Recruitment, 09.02.2026 17:08, Limassol, Germasogeia
    Jobs » Customer service
  • Spanish speaking customer support agent
    Our client, a leading global financial services provider, is looking for a proactive and skilled Customer Support Agent to join their team. This full-time, office-based role involves supporting and maintaining relationships with Spanish-speaking clients, delivering exceptional service, and ensuring a seamless customer experience.Job ResponsibilitiesProvide client support via phone, email, and chat, addressing inquiries and resolving issues.Handle requests such as account openings, data updates, and various transactions.Collaborate with internal departments (compliance, operations) to meet client needs.Promote products and services, identifying cross-selling opportunities.Update the CRM system with relevant client interactions and information.RequirementsA native Spanish speaker with excellent communication skills.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Continuous training and professional growth opportunities within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.
    Golden Careers Recruitment, 09.02.2026 17:08, Limassol, Germasogeia
    Jobs » Customer service
  • Customer support agent - french native
    Our client, a leading global financial services provider, is looking for a proactive and skilled Customer Support Agent to join their team. This full-time, office-based role involves supporting and maintaining relationships with French-speaking clients, delivering exceptional service, and ensuring a seamless customer experience.Job Responsibilities Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues. Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsNative speaker with excellent communication skills, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Experience in the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package. Opportunities for professional growth and development within a dynamic, global company. A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
    Golden Careers Recruitment, 09.02.2026 17:07, Limassol, Germasogeia
    Jobs » Customer service
  • Ταμείας/μπαρίστα
    Ταμείας για πρατήριο βενζίνης. Εμπειρία Barista, Αγγλική και Ελληνική γλώσσα. Oργάνωση, σωστή εξυπηρέτηση πελατών, τάξη και η σωστή ροή στο κατάστημα.Καθήκοντα:Σωστή χρήση και λειτουργία επαγγελματικής μηχανής καφέ.Διατήρηση σωστής εικόνα καταστήματος.Τοποθέτηση και αναπλήρωση προϊόντων.Εξυπηρέτηση πελατών με επαγγελματισμό και ευγένεια.Καλή γνώση Ελληνικής και Αγγλικής γλώσσας.
    Nearchos Panayiotou, 10.02.2026 08:23, Limassol, Limassol - Mesa Geitonia
    Jobs » Customer service
  • Υπεύθυνη λειτουργίας καθαριστηριου
    ζητείται κοπέλα για εξυπηρέτηση πελατών και προετοιμασία παραγγελιών σε καθαριστήριο. Απαραίτητη προφορική και γραπτή γνώση ελληνικής γλώσσας. Προηγούμενη εμπειρία και γνώση ρωσικής γλώσσας θα θεωρηθούν επιπλέον προσόντα. Είναι εξαημερη απασχόληση με μισθό 1610 - 1858 ευρώ (μεικτά με ταμείο αδειών).
    Kali, 20.02.2026 10:11, Limassol, Limassol - Agia Zoni
    Jobs » Customer service
  • Remote call center agents for greek
    📢 Smart Working Inbound Operator – Greek LanguageBase Salary: over €800 + Bonuses up to €1,000We are an international Call Center, specialized in Inbound Commercial Services, currently looking for Greek-speaking Operators to work remotely (Smart Working / Work from Home).⸻🔹 Job DescriptionAs an Inbound Operator, you will handle incoming calls from Greek-speaking customers, providing information and commercial support in a professional and friendly manner.⸻✅ Requirements • Excellent knowledge of the Greek language (spoken and written) • Strong communication skills • Positive, motivated, and goal-oriented attitude • Availability to work 6-hour shifts • Experience is not required (training provided)⸻🎯 What We Offer • Base salary over €800 • Performance bonuses up to €1,000 • Work from home (Smart Working) • Flexible working hours • Stable collaboration with an international company • Training and continuous support⸻📍 Location • Remote / Work from Home⸻📩 How to ApplySend your CV or contact us directly to apply.
    SARA MARKS, 16.02.2026 15:18, Limassol, Limassol - Agios Georgios
    Jobs » Customer service


  • Salary is negotiable
    Golden Careers Recruitment

    Posting since apr, 2024

    Other ads from this seller
    Share
    ×

    You need to pass document verification to proceed
    Take a photo of document
    Scan your face by camera
    Pass document verification
    After passing documents verification you will be able to create ads and contact sellers.
    Your document verification is now being processed.
    This usually takes up to 60 minutes.
    After passing documents verification you will be able to create ads and contact sellers.
    Error 400
    Save your searches!
    Push "Save search" button on a search result page
    Check for updates in favorites section
    Add ads to favorites
    Push the star button and this ad will be in your favorites section, where you can easily look at it again!
    logo
    This account is verified by E-mongolia
    Verify your account by E-Mongolia
    • verified
      This account has a verified association with E-mongolia
    • calendar
      Verified since
    • verified
      Your ad will be marked as verified
    • thumb
      Advertising will receive more attention and trust